Returning Traditional Undergraduate Student FAQs

Frequently Asked Questions About the Spring 2021 Semester For Returning Traditional Undergraduate Students


Will FPU be face-to-face for the Spring 2021 semester?

For the spring term, most classes will be conducted remotely (online) through Zoom and Moodle. Lab and studio arts classes will be conducted on campus based on available space and the ability to strictly comply with all health and safety protocols. And some classes will return to face-to-face meetings while maintaining only 25% occupancy in each classroom and complying with all health and safety protocols, including social distancing and the wearing of face masks. Those face-to-face classes may be conducted in a hybrid modality to simultaneously include students who are in the classroom and students who are connected via Zoom live from their residences.

What services are open to assist me while we are online?

  • Academic Success Center – Including tutoring, writing assistance, academic coaching and more!
  • Counseling Center – Provides free online private mental health counseling sessions to FPU students
  • Office of Spiritual Formation and Diversity
  • ALAS Intercultural Learning Center
  • STEM Learning Communities
  • Library
  • Student Life
  • Sunbird Food Pantry
  • Residence Life
  • Commuter Services
  • Student Financial Services
  • College Hour and Mentoring
  • IT Help Desk
  • Registrar’s Office
  • Information Desk
  • Athletic Office
  • Campus Safety (for on-campus issues)
  • Career Development

And more! This is not a complete list, just a sample of ALL the services still open at FPU while you are taking classes online. Please keep in mind that “open” may not be the physical office on campus. Some services are operating remotely. Please check before coming to campus.

Will my tuition be reduced because of going online?

Moving classes online or to a hybrid format can pose a challenge for some students and be beneficial to others. In either case, our main concern, next to safety, is to help every student succeed in their educational goals. To this end, FPU has chosen not to discount its tuition, which would force a reduction in student support, but to take proactive steps to help students succeed in an online environment. Some of these steps include:

  • Adding staff to act as mentors to sophomores and juniors
  • Increasing the level of support in the Academic Success Center
  • Providing faculty additional training in online course development and teaching
  • Bringing in outside experts to help improve the quality of our online classes
  • Implementing software to improve our online interactions with students
  • Purchasing laptops and Wi-Fi hotspots to loan to students who need them
  • Hiring extra faculty to keep section sizes low
  • Making emergency grants available to students experiencing financial difficulty because of the coronavirus

We are confident these steps and others, combined with the personal attention FPU is known for, will help our students succeed online this semester. If you have concerns about online learning, we encourage you to try the FPU online experience.

What about student fees?

Traditional Undergrad (TUG), Degree Completion and Graduate Student Fees help offset a variety of student support services, like those listed above, that will continue in the online mode. However, the TUG fee also includes a number of on-campus activities that will not take place. To account for this, the TUG Student Fee will once again be reduced from $249 to $150 for the Spring 2021 semester.

Will my financial aid award change?

  • Our Student Financial Services Office will be adjusting financial aid packages based on students moving from on-campus housing to living with their parents or off-campus. If you were planning to live on campus and are now going to be at home, you will be receiving a new financial aid package in the next couple of weeks which removes the on-campus room and board charges. In most cases, your balance due will be less than your original package.
  • Academic and performance-based (music, theater, art, athletic) scholarship amounts will be honored up to the cost of tuition this spring.
  • Keep in mind that some students may experience adjustments to their need-based aid as a result of changes to their cost of attendance and financial need. For example, in some cases, the Residence Success Grant (for on-campus) may be replaced by the Fresno Pacific Grant (for commuters).
  • Our student financial services team is working hard to update all of the packages in a timely manner. Please be patient as they are working on getting them out.

My family has had financial challenges because of the Coronavirus situation. Can you help me?

FPU has emergency funds available for students who qualify for federal financial aid and who need help paying for their education because of the coronavirus (e.g., the student or a parent lost a job). Please contact Student Financial Services Office for details at 559-453-2041 or

Are there jobs on campus? I was awarded work study.

There will be a very limited number of jobs available on campus. Opportunities for work-study and off-campus jobs can be found through the Career Development Center.

Will the residence halls be open? What about my housing deposit?

The residence halls will be open with limited capacity, and will prioritize students that lived on campus during the Fall semester of 2020, student athletes, and students who live out of the region/state/country. Housing on campus will also be available to students that have approved exemptions to live on campus. As requirements relax the university may reevaluate the possibility of other students moving onto to campus in small numbers.

If you believe that you fall into the significant housing need category, please contact Mandie Wall, director of residence life and housing, at

If you submitted a housing deposit, it will automatically be kept on file and will be applied to the next semester that you choose to enroll in housing. If you would like it refunded to you, please contact Mandie Wall, as well. By requesting a refund, you will lose your current place in the housing list and will be housed on a space-available basis once housing opens up more.